Stone Harbor VenturesAuthorized Software Reseller
Legal

Terms of Service

Effective 2026 · Stone Harbor Ventures

These Terms of Service ("Terms") govern the purchase and use of software packages and related services provided by Stone Harbor Ventures ("Stone Harbor Ventures", "we", "us"). By purchasing a package or using our services, you ("Client", "you") agree to these Terms.

1. Services & software license

Stone Harbor Ventures is an authorized reseller of business software. Packages may include e-commerce software, a marketing engine, an AI toolkit, and the configuration, onboarding, training, and support described on our website at the time of purchase. Upon full payment, you are granted a non-exclusive, non-transferable license to use the software configured for your business for its intended commercial purpose, subject to these Terms and any applicable third-party terms.

2. One-time fees & payment

Packages are sold for a one-time fee as quoted (Essentials, Professional, or Enterprise). Fees are due as agreed at purchase. Prices are one-time and do not include recurring subscription charges from Stone Harbor Ventures; however, certain third-party services (e.g., payment processing, domain registration, messaging, or advertising) may carry their own separate costs paid directly to those providers. You are responsible for those third-party charges.

3. Refunds

A full refund is available only within 72 hours of purchase and before implementation begins. After that window, or once configuration work has started, all sales are final and non-refundable. See our Refund & Returns Policy for complete details.

4. Acceptable use

You agree to use the software and services lawfully and not to: (a) violate any applicable law or regulation, including marketing, messaging, privacy, and consumer-protection rules; (b) send unsolicited or non-compliant communications; (c) infringe the rights of any third party; (d) reverse-engineer, resell, or sublicense the software except as expressly permitted; or (e) use the services to transmit malware or engage in fraudulent, deceptive, or abusive activity. You are responsible for obtaining all consents required for any contacts you market to.

5. Client responsibilities

6. Intellectual property

All underlying software, platforms, templates, and materials remain the property of Stone Harbor Ventures, its licensors, or the respective software vendors. Content, branding, and data you provide remain yours, and you grant us a limited license to use them solely to deliver the services. No ownership of the underlying platform transfers to you.

7. No income or results guarantee

Stone Harbor Ventures provides software and its setup only. We do not promise or guarantee any revenue, sales, earnings, profit, or business outcome. Results depend on your market, effort, pricing, and execution, and outcomes vary. Nothing on our website or in these Terms should be read as a representation of expected earnings.

8. Warranties & disclaimers

Except as expressly stated, the software and services are provided "as is" and "as available" without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the software will be uninterrupted or error-free.

9. Limitation of liability

To the maximum extent permitted by law, Stone Harbor Ventures shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any lost profits, revenue, data, or business, arising out of or relating to the services. Our total aggregate liability for any claim shall not exceed the amount you paid for the applicable package.

10. Indemnification

You agree to indemnify and hold harmless Stone Harbor Ventures from any claims, damages, or expenses arising from your use of the services, your content, or your violation of these Terms or applicable law.

11. Term & changes

These Terms apply from your purchase and continue while you use the services. We may update these Terms from time to time; the current version is posted at stone-harbor-ventures.com. Continued use after an update constitutes acceptance of the revised Terms.

12. Governing terms & contact

These Terms are governed by the laws of the jurisdiction in which Stone Harbor Ventures operates, without regard to conflict-of-law rules. Questions about these Terms:
Email tom.stephenson@stone-harbor-ventures.com · Phone (206) 347-0893
411 Broadway, Monticello, NY 12701